SturDaVinci Art Tools | Contact | Support

Contact Support

General Questions

We're excited to share that a Support section is in the works to better help you. Until then, any technical issues can be addressed by emailing our Support team.

- Email Support -

Forum

We're always looking for opportunities to better your experience. Any feedback that you have for us is more than welcome. Make sure to include links to issues you encounter so that we can effectively make those changes for you and others.

Support Question

We do our best to get back to you in a timely manner. If you're having issues, we want to solve them. Our FAQ section below is in evolution. Help us make it better. Send us your requested additions.

- Email Support -

Frequently Asked Questions

My Downloads

Once your purchase has been completed, there are two ways for you to begin downloading your purchase.

Option 1: Emailed Receipt

Check your email.
Links
I never received an email.
The email is not in my junk folder.

Option 2: My Account or Purchase History

Accessing 'My Account' or 'Purchase History'.

If you encounter any further issues, please email Support at support@sturdavinci.com.

Category: My Downloads

Anytime you purchase online from SturDaVinci Art Tools, a receipt will be emailed to you that includes links to the product that you purchased.

The links in this email expire 24 hours from the date of the receipt.

However, you can access these download links and any previous purchases that you have made via your account profile.

Here are a few different ways you can access:

Option 1: My Account

Log in.
Open 'My Account'
Direct Access

Option 2: Purchase History

Log in.
Open 'Purchase History'
Direct Access

If you encounter any further issues, please email Support at support@sturdavinci.com.

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